Climbing Gym Policies

For Steamboat Climbing Collective

Everyone

All first-time visitors must go through gym orientation

All visitors intending to climb need a waiver.

Loose chalk is not allowed

Climbing shoes or closed-toe shoes must be worn at all times

Please change into street shoes to use the restroom.

Certain areas may be closed throughout the day due to groups, kid's programming, and special events. Please see the Homepage for the weekly closure schedule.

Classes

Multi-week

Cancellations prior to first class – 100% refundable after that refund will be prorated

Missed classes may be made up on a space available basis.

One time class

Cancellations 1 week or more prior to the class 100% refundable

Cancellations 1- 24 hours in advance – 100% credit given

Account Creation Required to book Youth Classes

Camps

Cancellations up to one week before the first day of camp – 100% refundable for credit. All refunds are subject to a $25 processing fee

Cancellations 1-week up to the first day of camp – 75% refundable

Cancellations, after camps begin, are non-refundable, however, we will prorate a credit to your account for missed days

All refunds are subject to a $25 processing fee

Account Creation Required to book Youth Camps

 

*Steamboat Climbing Collective reserves the right to change these policies at any time as a result of industry standards and government regulations.

Minors under age 18

Climbers aged 12+ may be dropped off without parent supervision; Please confirm our staffing and waiver status before drop off. The parent must be present at the first drop-in. Auto belays are available after parent permission.

Minimum Ratios: 1 adult : 2 minor // 2 adults : 1 minor

All Children under the age of 12 must have direct parent supervision.

Children age 5 and under must be within arm's reach when downstairs.

You must be 14, have parent permission, and pass our belay class to belay without supervision. Annual re-tests will be given until age 18.

Top Rope Belay and Auto belay

No lead climbing at this time

Must be 14 to belay outside of an SCC Program

A belay test must be passed before you may belay

A gri-gri or other assisted braking device or ATC may be used in our gym.

The True Blue belay video must be viewed, and you must complete our auto-belay test before you may use the auto-belay.

Private Lessons

Payment is due upon booking.

Cancellations 24 hours or more prior to the lesson – 100% refundable

Cancellations within 24 hours are non-refundable; however, we will credit your account

Birthday Parties

Non-Refundable Deposit of $100

Cancellations 1 week or more prior to the party 100% refundable

Cancellations 1- 24 hours in advance – 100% credit given

Passes

Day Passes + Punch Passes - Valid for one year from purchase, non-refundable, shareable

Memberships

Annual Prepaid - non-refundable. 

One Month Prepaid - non-refundable.

Recurring Monthly - May be canceled or frozen at ant time, will recur until canceled frozen.